• Segment your contacts based on specific criteria, such as sales, contact profiles, and interactions
• Maintain an overview of opportunities in your sales pipeline
• Personalize your approach to contacts in any language you choose
• Target campaigns based on past buying behavior

Make Every Employee a Customer Expert

• Your employees always have access to the latest detailed information on every contact
• You maintain an overview of your contacts' companies and contact persons
• Check history of interactions with each contacts
• Know which accounts need immediate attention and which can wait

Customize the Solution to Fit Your Processes

• Automate routine tasks—for example, synchronization of customers and activities with Microsoft Outlook®
• Create to-do lists, assign tasks to other users or teams, and create activities composed of several to-dos
• Gain insight into future opportunities by measuring the success of your campaigns
   

Download a brochure below for more information on Microsoft Business Solutions - Navision CRM.